Our services.
Hurtimex S.A. is an experienced e-commerce partner, providing state-of-the-art operational and technological infrastructure to support effective online sales. We help businesses grow faster and more efficiently, in line with current market standards. Scope of services:
3PL Fulfilment
The scale and precision that drive your e-commerce business.
At Hurtimex S.A., logistics is all about efficiency. We manage the flow of over 1.5 million items annually, making us a trusted partner for brands requiring high throughput and reliability. Our operations centre, located in the heart of Poland and supported by an advanced WMS system, guarantees that your product will reach the customer faster than the competition.
Comprehensive range of services:
- Receiving and storage: Full quantitative and qualitative verification of deliveries.
- Pick & Pack: Lightning-fast order fulfilment and secure packaging.
- Dispatch: Optimisation of transport costs and Same-Day delivery.
- Returns handling: Rapid re-stocking of goods and a professional complaints process.
- VAS (Value Added Services): Value-added services, including labelling, creating promotional sets or product refurbishment (pressing/foiling).
Why is it worth it?
You hand over operations to us and gain the ability to scale your sales without limits. We take care of the details and market standards (SLA), whilst you focus on building your brand’s value.
Frequently Asked Questions
What does the 3PL fulfilment service at Hurtimex S.A. involve?
3PL fulfilment is a comprehensive logistics service covering warehousing, order picking, packing, dispatch and returns processing. Hurtimex assumes full operational responsibility, ensuring efficient processes and high SLA standards.
Where is the logistics centre located?
Hurtimex’s operations centre is located in Łódź – a strategic logistics hub in Poland. This location enables fast domestic deliveries and efficient service to CEE markets.
What scale of operations does Hurtimex handle?
We manage the flow of over 1.5 million items of goods per year and over 25,000 warehouse locations. Our infrastructure is fully scalable and adapted to seasonal sales peaks.
Are orders processed under the Same-Day service?
Yes. Orders placed by a certain time are processed on the same day. The Same-Day service is an integral part of our offering for e-commerce and marketplaces.
How does system integration with the customer work?
We provide real-time integration of the customer’s systems with our WMS. The customer has full control over stock levels, order status and dispatch status.
Does Hurtimex handle returns and complaints?
Yes. We offer a professional returns service, including the rapid re-stocking of goods and a complaints process that complies with marketplace requirements and consumer standards.
What value-added services (VAS) do you offer?
We provide a wide range of VAS, including labelling, creating promotional packs, shrink-wrapping, pressing, and preparing products for specific sales channels.
Who is the 3PL fulfilment service designed for?
For brands, manufacturers and e-commerce retailers who want to scale their sales without investing in their own logistics infrastructure and operational teams.
Multichannel Sales
Your products where customers actually shop.
Multichannel sales at Hurtimex S.A. combine commercial expertise, logistics and technology into a single scalable distribution model. We build sales simultaneously across multiple channels — online and offline — maximising stock turnover, market reach and capital efficiency.
Thanks to direct relationships with key players in the European off-price market and full control over fulfilment, we enable manufacturers and brands to effectively manage stock, expand sales and diversify revenue streams — without the need to build their own sales structures.
Key advantages:
- Access to key sales channels: Access to key sales channels: Direct collaboration with off-price market leaders (including TK Maxx, Half Price, Limango), marketplaces and a network of traditional multi-brand retailers.
- Full control over the product lifecycle: From warehouse receipt, through multi-channel sales, to returns processing and re-commercialisation.
- Own retail channels: Our own shops and the kidsfashion.pl platform as a tool for testing demand, optimising prices and building sales data.
- Scalability and responsiveness: Flexible volume management, rapid movement of goods between channels and active stock rotation.
Why does it work?
We combine the expertise of a distributor, a logistics operator and an e-commerce partner. As a result, Multichannel Sales at Hurtimex S.A. is not simply the sum of its channels, but a single, coherent system for maximising sales and margins.
Frequently Asked Questions
What is the multichannel sales model at Hurtimex S.A.?
The multichannel model involves the simultaneous sale of products across multiple channels – marketplaces, B2B, B2C and retail channels – managed centrally by Hurtimex. The company is responsible for listing products, synchronising stock levels, processing orders and handling payments, ensuring a consistent end-customer experience across all channels.
Which sales channels are covered by the Multichannel Sales offering?
We support key e-commerce platforms in Poland and the CEE region, including Allegro, smyk.com (O4O model), Zalando, eMAG, PIGU, as well as our own channels and wholesale channels. The channels are strategically selected to match the brand profile, product and expected sales volume.
Do I need to have my own online shop or technical integrations?
No. Hurtimex takes care of all operational and technical aspects. Partners do not incur any costs for API integration, maintaining e-commerce teams or managing marketplaces. We provide a ready-to-use ‘plug & play’ sales infrastructure.
Who is responsible for logistics, dispatch and returns processing?
The entire process is handled by Hurtimex as part of our own 3PL fulfilment service. We provide order picking, packing, same-day dispatch and professional returns processing, in accordance with the requirements of individual sales platforms.
How does Hurtimex ensure consistency in pricing and brand image across multiple channels?
We manage pricing policy, promotional offers and the quality of product listings centrally. This ensures that the brand maintains consistent positioning, and that sales across different channels do not lead to price conflicts or erosion of brand value.
Which companies and brands is multichannel selling aimed at?
This service is designed for manufacturers, importers and brand owners who wish to scale up their online sales without having to build their own infrastructure. It works particularly well in the clothing and footwear sector, where stock turnover, availability and effective returns management are key.
E-Commerce 360
Your passport to CEE markets and global platforms.
At Hurtimex S.A., we turn the barriers to entry in e-commerce into your competitive advantage. Our E-commerce 360° model is a complete ‘Plug & Play’ sales ecosystem that opens up access for your brand to over 150 million consumers in Central and Eastern Europe. We take full responsibility for your digital presence – from technological integration, through marketing, to transaction processing.
Key pillars
- Multichannel Expansion: Your products are where your customers are. We manage your brand’s presence on key marketplaces: Allegro, Smyk.com (O4O format), Empik, Zalando, as well as on international markets via Pigu.lt (Baltic States) and eMAG (Romania), and soon Amazon (DE).
- Real-Time Technology: Full system integration ensures immediate exchange of data on stock levels and prices, eliminating errors and optimising sales.
- Risk-Free Scalability: We eliminate the need to build your own IT and e-commerce teams. You use our infrastructure and know-how to grow faster.
Why is it worth it?
We combine the power of the largest sales platforms with unique experience in the fashion industry. We create a customer journey that is short, effective and fully measurable.
Frequently Asked Questions
What is the 360° E-commerce model at Hurtimex S.A.?
360° E-commerce is a comprehensive online sales model in which Hurtimex takes full responsibility for managing e-commerce channels – from product listing, through marketing and sales, to logistics, billing and reporting.
Who sells the products and through which channels?
Hurtimex lists its products for sale across a range of e-commerce channels, including domestic and international marketplaces. The company is responsible for managing the product range, availability and visibility.
How are purchase and sale prices determined?
Purchase and sale prices are negotiated individually with our partners.
How does the settlement process work?
At set intervals, Hurtimex provides detailed sales reports. Based on these, the partner issues an invoice for the products sold, without having to finance stock or process individual orders.
Does the partner have access to sales and stock levels?
Yes. We ensure full data transparency – sales reports, stock turnover reports and current stock levels are available on a set reporting cycle.
What are the main benefits of this model?
The 360° E-commerce model removes barriers to entry, reduces financial risk, shortens time-to-market and enables you to scale sales in CEE markets without having to build your own e-commerce teams.
Who is the E-commerce 360° package designed for?
For manufacturers and brand owners who want to launch or rapidly expand their online sales whilst maintaining control over their margins and working capital.
Manufacturing
Agile manufacturing. Quality control. Local value.
Production at Hurtimex S.A. is part of a deliberately built vertical integration strategy, based on our own brand and partnership-based cooperation with local manufacturers. We are developing the Tup Tup brand by outsourcing production to specialised, trusted contractors in Poland, whilst maintaining full control over quality, design and the manufacturing process.
This model allows us to respond quickly to changes in demand, shorten time-to-market, and flexibly adapt designs and products to current sales trends and data from distribution channels.
Key principles of the production model:
- Own brand – co-creation of products: Designs are developed based on Hurtimex S.A.’s know-how and the experience and expertise of manufacturers. The design is the result of partnership-based collaboration and real market needs.
- Agile production: Short runs, quick production decisions and the ability to scale volumes based on current sales data.
- Local manufacturers – stability and responsibility: We support Polish manufacturers by building long-term business relationships and strengthening local supply chains.
- Full control of quality and origin: Known production sources, clearly defined quality standards and transparency of the process from design to finished product.
- Integration with distribution and sales: Production is directly linked to our multichannel sales ecosystem, enabling products to be brought to market quickly.
Invitation to collaborate
Hurtimex S.A. is open to collaboration with manufacturers interested in contract manufacturing or a partnership model. We are looking for contractors who value quality, flexibility and long-term business relationships.
Become our manufacturing partner.
Let’s build a brand together based on quality, data and speed of action.
Frequently Asked Questions
What is the production model of Hurtimex S.A.?
Hurtimex S.A. develops its own Tup Tup brand, outsourcing the manufacture of its products to local, trusted manufacturers. This model combines the Company’s design input and quality control with flexible manufacturing by its partners, creating a vertically integrated value chain.
Does Hurtimex work with external manufacturers?
Yes. We are actively seeking long-term manufacturing partners in Poland. We are open to working with both experienced facilities and smaller, specialist manufacturers.
What does the product design process look like?
Our designs are based on Hurtimex’s expertise, as well as the inspiration and skills of our manufacturers. We focus on a collaborative approach, rapid prototyping and product refinement.
What are the benefits of local production?
Local production allows for smaller batches, a rapid response to market trends, better quality control and full transparency regarding the product’s origin. At the same time, we support the development of Polish companies and manufacturing expertise.
Does Hurtimex ensure order stability?
Yes. The aim of our partnership is to build consistent order volumes and long-term relationships, based on predictable orders and joint production planning.
How does the company ensure quality and standards?
Hurtimex is responsible for product specifications, quality control and compliance with applicable standards. This ensures that production partners operate within a clearly defined framework.
Who is this manufacturing partnership offer aimed at?
The offer is aimed at manufacturers of children’s clothing and footwear who wish to expand their production with the support of a reliable business partner and a clearly defined partnership model.
Explore other partnership opportunities
Case Studies
Read also.
Scaling the Nicol brand’s e-commerce business – advanced fulfilment
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Order 4 Order – partnership with Smyk.com
Smyk and Smyk.com have been key partners for Hurtimex for many years. The partnership has encompassed both…
Contract logistics and fulfilment for Kids Fashion Group GmbH
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